1. I bought the Search for Practitioner Directory listing but I'm still not showing up in the search, what should I do?
A. You need to set up your account to display the information you want. Follow these instructions: Search for Practitioner Instructions.pdf
2. Where can I find my Course Certificate?
A. For all course taken in 2019 and beyond, go to MyCounterstrain -> My Account. There's a section on this page called My Certificates where you can download and print. It usually takes 10 days after course completion before the certificate is posted, but you will receive an email notification when it has been. Replacement certificates for course taken before 2019 are available to be reproduced for $15 each.
3. How do I know if I'm on the waiting list and what number am I?
A. Our waiting lists don't have numbers or priority. It is a email list that automatically sends out when space becomes available. Whoever buys the course first, gets the course. You can check what notifications you are scheduled for by clicking your username in the top right corner and selecting My Notifications.